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Welcome to UrbanChicWomen.com, where fashion rebels find their darkly glamorous style. These Terms & Conditions govern your use of our website and purchases. By accessing our site or making a purchase, you agree to these terms. If you don’t agree, please refrain from using our site.

1. Our Fashion Rebel Community

UrbanChicWomen caters to bold women who embrace gothic glam fashion. Our curated collection includes:

  • Edgy footwear (creepers, ballerinas, boots)
  • Statement accessories (belts, buckles, bracelets, ear jewellery)
  • Darkly glamorous clothing (corsets, dresses, exclusive EMP brands)
  • Gothic beauty essentials (cosmetics, colored contact lenses)

2. Your Account Responsibilities

To join our community of fashion rebels:

  • Provide accurate information when creating an account
  • Keep login credentials confidential
  • Notify us immediately of unauthorized account activity
  • Be at least 18 years old or have parental consent

3. Ordering & Payment Terms

Product Availability

Our darkly glamorous items are subject to availability. We may cancel orders if items become unavailable.

Pricing

Prices are in USD and exclude taxes/duties unless stated. We reserve the right to correct pricing errors.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Your payment is processed when we ship your order.

4. Shipping Your Dark Glamour

Processing Time

We process orders in 1-2 business days (excluding weekends/holidays).

Shipping Options

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after dispatch
  • Free Shipping (orders $50+ via EMS): 15-25 business days after dispatch

Note: Delivery estimates exclude customs delays. We ship worldwide except to Asia and remote regions.

5. Returns & Exchanges

Return Window

You have 15 days from delivery to return/exchange items.

Return Conditions

Items must be:

  • Unworn, unwashed with tags attached
  • In original packaging
  • Accompanied by your order number

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Colored contact lenses
  • Opened cosmetics
  • Ear jewellery with broken hygiene seals

Return Process

  1. Email [email protected] within 15 days
  2. Wait for return authorization
  3. Ship items to: UrbanChicWomen Returns, 42223 Edgewood Street, Fremont, US 94538
  4. Refunds processed within 3-5 business days of receipt

6. Intellectual Property

All content (images, text, designs) is our property or licensed to us. You may not:

  • Reproduce our gothic glam designs
  • Use our imagery without permission
  • Reverse engineer our products

7. Limitation of Liability

UrbanChicWomen isn’t liable for:

  • Customs delays or additional fees
  • Minor color variations in product images
  • Consequential damages from product use

Our maximum liability is the purchase price of your order.

8. Privacy & Data Protection

We protect your data as outlined in our Privacy Policy. By using our site, you consent to our data practices.

9. Governing Law

These terms are governed by California law. Disputes will be resolved in Fremont, California courts.

10. Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

Contact Our Rebel Support Team

Questions? Email [email protected] – we’re here to support your bold fashion journey.

Stay fierce, stay rebellious,
The UrbanChicWomen Team